Our Guarantee
Order your custom bedding with confidence, knowing we offer a guarantee. RedoTheRoom.com offers a six month guarantee on all of our products. We believe in the quality and workmanship of our beautiful custom products for your home. We have chosen to supply only the highest quality products available and we perform a rigorous screening process on all products. This allows us to GUARANTEE the workmanship of our bedding and accessories.
Our products are guaranteed to be free from defects in workmanship for 6 months from the date of purchase.
Specific Criteria MUST be met for the guarantee to be enforced:
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The product is only guaranteed if used for the original purpose of the product.
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Normal wear and tear of the product is not covered (fading, stretching, etc)
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The product will not be guranteed against improper washing or laundering, bleaching or drying.
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Outside circumstances are not covered by the guarantee (pets, soiling, stains, accidents, shrinkage, lost buttons, misuse).
The product in question must be shipped back to us at the owners expense. We will examine the product and photograph the product, then we will contact you with our findings. If you have any questions regarding our guarantee, please feel free to call us 972-924-5559.
